News:
Guests allowed from this weekend
After a successful first week when we have implemented the
check in and out system which is working well.
We are starting to allow owners to have guests to their caravans from
off site from this weekend, we would request that only one other household at a
time following guidelines. You don’t need to check in your guests as you would
be responsible for them in the event of a track and trace investigation. We do request that you advise your guests
about the current rules and guidelines regarding social distancing and hygiene.
Thank you to everyone that has used the checking in and out
process this week, the best method and easiest method we have found is texting
the 07508497340 number, simply leaving one of your party names, caravan number,
date and confirming you have no symptoms. You can however use the voicemail on
the same number if you don’t text. We also have the option to WhatsApp the same
number or by emailing the office on admin@rawcliffehall.co.uk.
Posted on 10th July 2020
Pre return update
My last update video from the conservatory. Any future ones announcing guests can now come and facilities opening will be done from the office. This one is just to help you get an idea what to expect when you get here and how we are moving forward. I am hopefully going to keep this page going but I need to work out how to separate it from my personal page otherwise I will have to disable comments and messaging.
You can find the video on all our social media pages or by clicking on this link direct to the YouTube video.
I’m bound to have missed something you are unsure about or want explaining but can you direct questions to the office by phone or email.
Hopefully you will find it helpful and see some of you soon.
Posted on 3rd July 2020
Good To Go
We are thrilled to announce that we are #GoodtoGo with our re-opening on 4th July.We have passed all the @VisitEngland quality standards and hygiene to ensure our owners, guests and staff are as protected from Covid-19 as is possible, receiving the 'Good to Go' accreditation.
Posted on 30th June 2020
4th July Reopening date confirmed
Busy couple of days in the office, but yes the government finally gave us the green light for everyone to return to your caravans. A letter pack is on its way out to all of you, if you haven't received it by Monday please contact the office.
Please be aware this is an ever changing situation, we have been quite hard on the rules to start with but plan to lessen them as soon as we are able. Everything is explained in the letter and please read it carefully. One of these is reporting in when arriving and when leaving, this one has altered overnight so not time to reprint, when checking in we need the names of all your party, this is for test and trace purposes.
We currently aren't in a position to open all facilities but we will do when it is safe and viable to do so complying with guidelines. Any questions please direct them to the office.
Posted on 25th June 2020
Potential reopening date
We are still waiting for a confirmed date from the government for reopening, we like the rest of the industry are planning that this date is the 4th July (this will be finally decided by the government this week we hope) This is obviously two weeks tomorrow, we do ask that nobody comes before this date. Letters will be going out next week to all current owners advising of all the procedures and rules that will be in place to allow us safe reopening. If you haven't received a letter before next weekend, please get in touch with us as there will be certain things that will have to be completed before you are allowed to return.
Thanks for all your support and here is hoping that they stick to their word and we will be all back together soon.
